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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Product Policy
Circadia Skincare:
Due to the professional strength and custom nature of Circadia, an in-person or virtual skin consultation is required before purchasing. Once prescribed, products can be accessed via your personalised link or purchased in-clinic.
Returns:
For hygiene and safety reasons, we do not offer returns or exchanges on skincare or consumable products unless faulty. If you believe you’ve received a defective product, please contact us within 7 days.
Shipping Policy
We use Australia Post for all product deliveries.
- Standard shipping: $15
Estimated Delivery: 2–8 business days (depending on location)
- Express shipping: $20
Estimated Delivery: 1–3 business days (depending on location)
- Free shipping on orders over $150
Tracking details will be provided once your order is dispatched. Please allow 2–4 business days for handling.
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